Privacy Policy of data212
data212 Inc. ("data212", "we", "us", "our") is committed to protecting the privacy and personal information of our users (“Users”) and customers ("Customers"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our Website (“Website”) at www.data212.ca or www.data212.pro, using our Services signing up for our Events (including online events such as webinars), you consent to the practices described in this Privacy Policy.
data212 helps businesses optimize their operations through the use of data analysis, machine learning (ML) and artificial intelligence (AI) solutions. We provide these business optimization solutions to our Customers (collectively, the “Services”). We are a Business to Business (B2B) organization targeting our Services to companies and are not for individual consumers.

Collection & Use of Information

Purposes of Data Collection
The data concerning Users and Customers are collected to allow data212 to provide its Services, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as for analytics, interaction with live chat platforms, platform services and hosting, and contacting Users and Customers. For specific information about the personal data used for each purpose, Users may refer to the section “Information We Collect and Use”.

Age Restrictions
Our Website and Services are not intended for use by children and should only be accessed by individuals who are at least 18 years of age and are using the Website and Services for business purposes.

Information We Collect and Use

Website Data
We collect data on how users interact with our Website. This data includes IP addresses, usage patterns, and metrics such as login attempts, general geo-location, and configuration changes. These metrics help us analyze user behavior, improve our services, and enhance the user experience.

Sign-Up for Newsletters, Free Trials, Demos, or Other Offers
If you sign up for introductory calls, events (including webinars), newsletters, free trials, demos, or other offers provided by data212, we may collect your name, job title, business contact information (including email address and phone number), and information about the company you represent. We use this information to contact you and facilitate or provide you with your requested offer.

Marketing Communications and Email Correspondence
If you sign up to receive marketing communications from data212, we collect your name and email address to send you emails regarding products and services that may interest you. Additionally, if you subscribe to receive email notifications regarding services, products, offers, events, or webinars, we collect your email address to send you the requested notifications. You can opt-out of receiving marketing and promotional communications at any time using the unsubscribe mechanism in any of our emails or by contacting us as indicated under “Contact Us” below. Please note that you may still receive transactional and account-related messages from us.

Solicitation and Contact Forms
When you contact us with requests, questions, comments, or complaints, we collect your name and business contact information to respond to your inquiries and maintain a record for future assistance.

If you post or otherwise provide us with comments, suggestions and other feedback through online platforms, we may use your comments, suggestions or feedback to monitor and/or improve our products, Services and Website.

Webinars and Events
If you sign up for our webinars or events, we may collect your contact information to facilitate your participation and provide you with event-related materials. By signing up, you consent to receive marketing materials, offers, and notifications about future events from data212.

Job Applications
If you apply for a job at data212, we collect personal information such as your resume, cover letter, and employment history to process and respond to your application for current and future career opportunities.

Types of Data Collected

Among the types of personal data that this Website collects, by itself or through third parties, are usage data, data communicated while using the service, name, and email address. Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to data collection. Personal data may be freely provided by the user, or, in the case of usage data, collected automatically when using this Website.

Mandatory Data Collection

All data requested through our "Contact Us" form is intended to help us effectively facilitate our marketing, sales, and communication efforts. If you choose not to provide certain information, it may limit our ability to respond to your inquiries or provide relevant information. Where the form indicates that specific data is optional, you may choose not to provide it without impacting your ability to contact us. If you have any questions about which personal data is necessary, please do not hesitate to reach out to us for clarification.

Data Storage and Destruction

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We employ industry-standard security measures to protect personal information and ensure its confidentiality. When personal information is no longer needed, we securely delete or destroy it.

Additional Provisions for Specific Regions

Canada
data212 complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We ensure that personal information is:
  • Collected with consent.
  • Used and disclosed for purposes that a reasonable person would consider appropriate under the circumstances.
  • Protected by security safeguards that are appropriate to the sensitivity of the information.
Quebec
In addition to PIPEDA, data212 adheres to the Act Respecting the Protection of Personal Information in the Private Sector. We ensure that:
  • Personal information is collected, used, communicated, and stored with the consent of the individuals involved, unless otherwise permitted by law.
  • Individuals have the right to access and rectify their personal information.
General Data Protection Regulation (GDPR) for European Economic Area (EEA)
For individuals located in the EEA, data212 adheres to GDPR principles. We ensure that:
  • Personal data is processed lawfully, fairly, and transparently.
  • Personal data is collected for specified, explicit, and legitimate purposes.
  • Personal data is limited to what is necessary in relation to the purposes for which it is processed.
  • Personal data is accurate and kept up to date.
  • Personal data is kept in a form which permits identification of data subjects for no longer than is necessary.
  • Personal data is processed in a manner that ensures appropriate security.
Data subjects have the right to:
  • Access their personal data.
  • Rectify inaccurate personal data.
  • Erase personal data under certain conditions.
  • Restrict the processing of personal data under certain conditions.
  • Data portability.
  • Object to the processing of personal data under certain conditions.
United States (California)
data212 complies with applicable US federal and state privacy laws, including the California Consumer Privacy Act (CCPA). We ensure that:
  • Consumers have the right to know what personal information is being collected about them.
  • Consumers have the right to access their personal information.
  • Consumers have the right to request the deletion of their personal information.
  • Consumers have the right to opt-out of the sale of their personal information.
  • Consumers have the right to non-discrimination for exercising their privacy rights.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
data212 Inc.
Email: info@data212.pro
Address: 2200 Lakeshore Blvd W, Toronto, ON Canada
By using our Website, signing up for and attending events, and requesting information about Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.